Terms and Conditions
Welcome to casinos.guru. By accessing and using this website, you accept and agree to be bound by these terms and conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our website.
1. About Casinos.Guru
Casinos.guru is an independent online casino review and comparison platform. We provide editorial content including casino reviews, game guides, bonus comparisons, complaint mediation services, and a community forum. We do not operate any gambling services, process any bets, or hold any gambling licences ourselves. All gambling activities take place on third-party casino websites that we link to.
2. Age Requirement
You must be at least 18 years old (or the legal gambling age in your jurisdiction, whichever is higher) to use this website. In South Africa, the legal gambling age is 18. By using this site, you confirm that you meet the minimum age requirement in your jurisdiction. We do not knowingly provide services to individuals under the legal gambling age.
3. Affiliate Disclosure
Casinos.guru participates in affiliate marketing programmes with online casino operators. This means we may receive compensation when you click on links to casino websites and/or create an account through our referral links. This compensation never costs you anything — you receive the same bonuses, terms, and conditions whether you sign up through our links or directly.
Importantly, our editorial content, Safety Index ratings, and complaint mediation services operate independently from our affiliate relationships. A casino's commercial relationship with us has zero impact on their Safety Index score, review content, or complaint outcomes. Our credibility depends on this independence, and we protect it rigorously.
4. No Gambling Guarantee
We do not guarantee any outcomes from gambling. Gambling involves financial risk, and the house always has a mathematical edge. You should only gamble with money you can afford to lose entirely. Past results, RTP figures, and statistical analyses do not guarantee future outcomes. Our guides and strategy content are educational — they do not constitute financial advice or a guarantee of profitability.
5. Accuracy of Information
While we strive for accuracy in all our content, casino terms, bonuses, payment methods, and offerings change frequently. We update our content regularly but cannot guarantee that every detail is current at the moment you read it. Always verify information directly with the casino before making financial decisions. If you discover an error in our content, please contact us so we can correct it promptly.
6. User Content & Community Guidelines
By submitting reviews, complaints, forum posts, or any other user-generated content, you grant casinos.guru a non-exclusive, worldwide, royalty-free licence to publish, display, modify, and distribute your content on our platform. You retain ownership of your content. You are responsible for ensuring your submissions are truthful, not defamatory, and do not infringe on any third-party rights.
We reserve the right to remove user content that violates our community guidelines, contains spam, is misleading, promotes irresponsible gambling, or is otherwise inappropriate. Repeated violations may result in account suspension or termination.
7. Complaint Mediation Service
Our complaint mediation service is free for players and operates on a best-effort basis. We act as an independent third party and do not represent either the player or the casino. While we achieve a resolution rate of approximately 78%, we cannot guarantee the outcome of any individual complaint. Our mediation does not constitute legal advice or legal representation.
By submitting a complaint, you consent to the anonymised publication of your complaint details and outcome on our website. Personal information (name, email, account details) is never published. Published complaints contribute to our Safety Index calculations and help other players make informed decisions.
8. Intellectual Property
All original content on casinos.guru — including text, graphics, logos, the Safety Index methodology, and software — is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission. Fair use for personal, non-commercial purposes (such as quoting brief excerpts with attribution) is permitted.
9. Third-Party Links & Responsibility
Our site contains links to third-party casino websites, game providers, payment processors, and other external services. We are not responsible for the content, privacy practices, terms, or operations of these third-party sites. Your use of any linked website is at your own risk. We recommend reading the terms and privacy policies of any third-party site before providing personal or financial information.
10. Limitation of Liability
Casinos.guru is not liable for any direct, indirect, incidental, or consequential losses or damages arising from: gambling at casinos listed on or linked from our site; reliance on information provided on our website; the actions or inactions of third-party casino operators; or any technical issues, downtime, or errors on our website.
Our total liability to you for any claim arising from your use of our services shall not exceed the amount you have paid to us (which, for most users, is zero, as our services are free).
11. Governing Law
These terms are governed by and construed in accordance with applicable international laws. Any disputes arising from the use of this website shall be resolved through good-faith negotiation before pursuing any formal legal proceedings.
12. Changes to Terms
We may update these terms periodically to reflect changes in our services, legal requirements, or industry practices. Material changes will be communicated through a notice on our website. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Last updated: March 2026